Gathering "Crash" Information
If you experience a "Crash" of DevWareX or any of our applications, you’ll need to use the “Manage” feature to find the source of the problem.
Select the “Start” button (bottom-left), right-click on “Computer”, and select “Manage”.
The “Computer Management” Dialog appears.
Expand “Event Viewer”, then “Windows Logs”, then select “Application”.
This takes a while to load, but eventually you see the output.
Under the “Level” column, look for “Error” with a “Source” of “Application Error”.
Find the entry for "DevWareX.exe" or the name of the application by selecting each one and reviewing the info in the “General” tab.
When you find the entry, right-click it and select “Copy -> Copy Details as Text”.
Email that to "DEMO_SW@onsemi.com".
Disabling Plugins To Prevent Crashes
Sometimes the source of the DevWareX crash is one of the plugins. The bin\PluginManager.exe app can be used to disable some or all of the Plugins to prevent crashes.
Comments
Sorry for the late reply.
Please download and unzip the extra installers from this link and run the 64-bit one;
https://cma.onsemi.com/pub_link/Collateral/DEVSUITE_VS2015_FILES.ZIP
Hello,
Unfortunately the emails seem to bounce back in my case.
I downloaded and installed the most up to date DevWareX to grab image from a sensor headboard which is wired to the DEMO3X board.
Case 1: If the demo board is not wired to the computer, the software start properly.
Case 2: If the demo board is wired to the computer, the program crash at start or when running sensor probing.
Seems to be related to ucrtbase.DLL. Is it possible that this library changed from the one the software was compiled against ?
Windows log below.
Best regards,
Matthias Huser
Nom du journal :ApplicationSource : Application ErrorDate : 02.02.2019 15:53:58ID de l’événement :1000Catégorie de la tâche :(100)Niveau : ErreurMots clés : ClassiqueUtilisateur : N/AOrdinateur : *****Description :Nom de l’application défaillante DevWareX.exe, version : 6.0.5.51842, horodatage : 0x5c082afaNom du module défaillant : ucrtbase.DLL, version : 10.0.10586.1412, horodatage : 0x5a646311Code d’exception : 0xc0000005Décalage d’erreur : 0x0000000000019036ID du processus défaillant : 0xd38Heure de début de l’application défaillante : 0x01d4bb071eed2304Chemin d’accès de l’application défaillante : C:\Aptina Imaging\bin\DevWareX.exeChemin d’accès du module défaillant: C:\Windows\system32\ucrtbase.DLLID de rapport : 5e69c294-26fa-11e9-89b6-d481d7a889daXML de l’événement :<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System><Provider Name="Application Error" /><EventID Qualifiers="0">1000</EventID><Level>2</Level><Task>100</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2019-02-02T14:53:58.000000000Z" /><EventRecordID>18770</EventRecordID><Channel>Application</Channel><Computer>*****</Computer><Security /></System><EventData><Data>DevWareX.exe</Data><Data>6.0.5.51842</Data><Data>5c082afa</Data><Data>ucrtbase.DLL</Data><Data>10.0.10586.1412</Data><Data>5a646311</Data><Data>c0000005</Data><Data>0000000000019036</Data><Data>d38</Data><Data>01d4bb071eed2304</Data><Data>C:\Aptina Imaging\bin\DevWareX.exe</Data><Data>C:\Windows\system32\ucrtbase.DLL</Data><Data>5e69c294-26fa-11e9-89b6-d481d7a889da</Data></EventData></Event>