Demo3 – USB 3.0 Host System Selection

Is your PC up to speed?

Introduction

ON Semiconductor's Demo3 interface board uses USB 3.0 ("Super Speed" USB) to provide improved performance over its predecessor. Since this technology is roughly 10 times faster than previously used on the Demo2/2X, the host system requirements have changed. This presents Demo3 users with new considerations when selecting a desktop or laptop system. This document will discuss options for new equipment purchasers or those attempting to upgrade their existing systems.

Update - Read this First!

November, 2018; there have been many USB 3.0 Controller (aka "chip-set") improvements since this document was first created. The most significant has been the fairly universal acceptance of the Intel-USB-eXtensible-Host-Controller in all new Desktop and Laptops. This chip-set has proven to work well with the Demo3.

The easiest method of determining Compatibility is to do a Web search for the USB Chip-set driver for the given make / model. For example, for a Dell 7480 USB Chipset driver, one of the links the search results in is for the Intel-USB-eXtensible-Host-Controller.

For all new Desktops and Laptops, it has been found that the USB chip-set driver is out of date, and may likely not recognize the Demo3 and will need to be updated.

New - Trouble-Shooting Guide

The following are the most common issues with the Demo3, and their solution. Please refer to the Quick Start Guide for other critical information about the DevSuite HW and SW.

"Camera not found" Warning
- Check the compatibility list below, and if not found, do a Web search for your make / model of Desktop / Laptop for "USB Chipset driver" - if it is not "Intel-USB-eXtensible-Host-Controller" get another Desktop / Laptop.
- Disconnect and re-connecting the USB cable, waiting 5 seconds, and then try the DevWareX Probe again.
- If that doesn't work, then check for a newer USB chip-set driver by doing a Web search for your make / model of Desktop / Laptop for "USB Chipset driver".
"DEMO3 does not run reliably on USB 2.x port" Warning
- First, determine if you are connected to a USB 3.0 port. Most new Desktops / Laptops do not have USB 2.x ports.
- Check for a newer USB chip-set driver by doing a Web search for your make / model of Desktop / Laptop for "USB Chipset driver".
- Newer Desktops / Laptops now have USB 3.1 ports. If that is the case, ensure that your Demo3 HW revision is 7 or higher - the revision is printed on the back of the board. If less than 7, contact ON Semiconductor Sales.

Background

To fully realize the performance of the Demo3, it must be attached to a computer that contains a USB 3.0 host controller. USB 3.0 was a relatively young technology at the launch of Demo3 (mid-2012). The availability of integrated USB 3.0 hosts was sparse, but has increased steadily. For now, it is necessary to characterize system support of USB 3.0 (and subsequently Demo3) into the following categories:

Integrated – A USB 3.0 host controller is provided by the system motherboard, either incorporated into the chipset or via a dedicated part. Users in need of new systems should consider this route.

Add-in (compatible) – The system will accept an add-in card that provides the USB 3.0 host. Users wishing to upgrade their existing machines should consider this option.
- Desktops – Typically, a free PCI Express (PCIe) x1 slot is required. The slot must be complaint with the PCIe 2.0 specification (sometimes referred to as Generation 2 or Gen2).
- Laptops – An ExpressCard slot is required. The slot must be compliant with the ExpressCard 2.0 specification.

Add-in (limited functionality) – Some machines may physically accept the add-in solutions, but do not meet the specification requirements. So for example, an older desktop with PCIe 1.0 compliant slots will only operate the USB 3.0 adapter card at half-speed. This is not a recommend option and should only be considered as a temporary solution. Users should be aware of the following points and decide accordingly:
- Pros – Faster than USB 2.0 speed. More available bus power to the device, 900mA vs. 500mA.
- Cons – Half of USB 3.0 speed. Timing critical issues may be hidden. Not supported, the Demo3 Team will not be able to fix any problems specifically arising from this usage.

Incompatible - Legacy systems incapable of accepting adapter cards or systems that have compatibility issues with the Demo3.

As this technology matures and is widely adopted, we expect this to be less critical to track.

Desktop System Compatibility

The following table lists the level of USB 3.0 support available from various desktop systems tested by the Demo3 Team. This data is subject to change and was last audited: 5/22/2013.

Desktop/Motherboard Model	Compatibility Type/Status	Notes
Dell Precision 380	Add-in (limited functionality)	Gen1 PCIe slots.
Dell Precision 390	Add-in (limited functionality)	Gen1 PCIe slots.
Dell Precision 490	Add-in (limited functionality)	Gen1 PCIe slots.
Dell Precision T3400	Add-in (limited functionality)	Gen1 PCIe slots.
Dell Precision T3500	Add-in (compatible)	Gen2 PCIe slots. Recommended system BIOS updated to Rev A11 or higher.
Dell Precision T3600	Integrated	NEC/Renesas µPD720200
Gigabyte GA-X58A-UD7 Rev2.0	Integrated	NEC/Renesas µPD720200
Gigabyte GA-P67A-UD3-B3	Integrated	NEC/Renesas µPD720200A
Intel DZ68DB	Integrated	NEC/Renesas µPD720200
Dell Precision 7520	Integrated	Intel
Dell Precision 5810	Integrated	Intel; dell.com/support/home/us/en/04/product-support-servicetag/72thjh2/drivers
Dell Precision T5820	Integrated	Intel

Laptop System Compatibility

The following table lists the level of USB 3.0 support available from various laptop systems tested by the Demo3 Team. This data is subject to change and was last audited: 5/22/2013.

Laptop Model	Compatibility Type/Status	Notes
Alienware M17x R4	Integrated	Intel 7-Series chipset, Demo3 needs to be updated to E.106/E.20B boot/firmware or later. Additionally, a USB 3.0 hub w/external power will need to be connected between the laptop and Demo3. Direct connection may limit the Demo3 to USB 2.0 bandwidth since the onboard ports do not seem to supply enough power.
Apple MacBook Pro (15" Retina)	Integrated	Intel 7-Series chipset, Demo3 needs to be updated to E.106/E.20B boot/firmware or later. Note: System tested had pure Win7 installed, Boot Camp Win7 should also work. Native OSX or virtualized environments (VMware, Parallels, etc.) are not supported at this time.
ASUS G51J Series	Incompatible	USB2.0 and CardBus, cannot be updated.
ASUS G73JW Series	Incompatible	Fresco Logic FL 1000G incompatible with Demo3. No ExpressCard slot.
Dell E5550	Integrated	Driver; https://downloads.dell.com/FOLDER02286872M/1/Chipset_Driver_TTGK8_WN_3.0.0.34_A00.EXE
Dell 5540	Integrated	Driver; https://dl.dell.com/FOLDER05969831M/1/Intel-Chipset-Device-Software_5MPRF_WIN_10.1.18121.8164_A09.EXE Laptop-specific driver check; https://www.dell.com/support/home/en-us/product-support/product/precision-15-5540-laptop/drivers
Dell E6400	Integrated	NEC/Renesas μPD720200A
Dell E7440	Integrated	Driver; http://downloads.dell.com/FOLDER02139798M/1/Chipset_Driver_5JFFN_WN_2.5.4.40_A05.EXE
Dell E7450	Incompatible	Intel Q270 Chipset doesn't work.
Dell E7470	Integrated	Driver; http://downloads.dell.com/FOLDER03653867M/1/Chipset_Driver_020WG_WN32_4.0.5.55_A03.EXE
Dell E7280	Integrated	Driver; https://downloads.dell.com/FOLDER04286819M/1/Intel-USB-eXtensible-Host-Controller-Driver_4H5XG_WIN_5.0.3.42_A02.EXE
Dell E7480	Integrated	Driver; https://downloads.dell.com/FOLDER04286819M/1/Intel-USB-eXtensible-Host-Controller-Driver_4H5XG_WIN_5.0.3.42_A02.EXE Driver; https://dl.dell.com/FOLDER04001557M/9/Intel-Chipset-Device-Software_HMDR4_WIN_10.1.1.38_A05_06.EXE
Dell Precision 7550	Integrated	Driver page; https://www.dell.com/support/home/en-us/product-support/product/precision-15-7550-laptop/drivers
Dell Precision 5560	Integrated	Driver page; https://www.dell.com/support/home/en-pr/product-support/product/precision-15-5560-laptop/drivers
Dell Precision 7560	Integrated	Driver page; https://www.dell.com/support/home/en-pr/product-support/product/precision-15-7560-laptop/drivers
Dell M2800	Integrated	Driver; https://downloads.dell.com/FOLDER02265227M/1/Chipset_Driver_3664N_WN_9.4.0.1027_A03.EXE
Dell Latitude D620	Incompatible	USB2.0 and CardBus, cannot be updated.
Dell Latitude E5250	Integrated	Driver; http://downloads.dell.com/FOLDER02139798M/1/Chipset_Driver_5JFFN_WN_2.5.4.40_A05.EXE
Lenovo ThinkPad T420s	Integrated / Not Recommended	NEC/Renesas μPD720200A This system has shown streaming failures using some products - not recommended.
Lenovo ThinkPad T430	Integrated	Intel 7-Series chipset, Demo3 needs to be updated to E.106/E.20B boot/firmware or later.
Lenovo ThinkPad T440s	Integrated	Intel 7-Series chipset, Demo3 needs to be updated to E.106/E.20B boot/firmware or later.
Lenovo ThinkPad W520	Integrated / Not Recommended	NEC/Renesas μPD720200A This system has shown streaming failures using some products - not recommended.
Lenovo ThinkPad W530	Integrated	Intel 7-Series chipset, Demo3 needs to be updated to E.106/E.20B boot/firmware or later.
MSI GT70	Integrated	Intel 7-Series chipset (HM77), Demo3 needs to be updated to E.106/E.20B boot/firmware or later.
MSI GT783R	Integrated / Not Recommended	NEC/Renesas μPD720200A
Sony VPCF215FX/Bl	Integrated / Not Recommended	NEC/Renesas μPD720200A

USB 3.0 Chip Vendors

The following section contains information regarding specific USB 3.0 chip vendors. Since it is impractical to test every combination of system & USB 3.0 host controller with the Demo3, this may give some general indication of compatibility when specific data does not exist.

AMD – Advanced Micro Devices Inc.

Working with Renesas, AMD added USB 3.0 support to their chipsets in 2011. This began with the A70M and A75 Fusion controller hubs (FCH). Cypress Semiconductor has confirmed Demo3 functionality (exact model TBD).

ASMediaTechnology Inc.

(http://www.cypress.com/?id=4&rID=58617)
Cypress Semiconductor has documented issues with the ASM104x using driver version 1.14.1.0. They recommend downgrading to the driver version 1.10.1.0 when using FX3 based devices. From the Demo3 Team's testing with HighPoint Technology's RocketU 1144A card, we have not seen this solution to work for the Demo3. At this time (5/22/2013) we do not recommend solutions based off the ASMedia part.

Fresco Logic Inc.

Early examples have shown to have compatibility issues with USB devices in general and specifically do not recognize the Demo3. Cypress Semiconductor has indicated from their testing that first generation Fresco Logic parts are not completely USB 3.0 compliant. Recent solutions have not been tested for improvement. Fresco Logic based solutions are not recommended at this time (5/22/2013).

Intel Corporation

The 7 Series Chipset family is the first Intel chipset to integrate a USB 3.0 host controller. This is also the chipset that supports the Ivy Bridge family of CPUs (3^rd generation Core Family) and was released in mid-2012.
Intel 7 Series Chipsets are recommended for use with the Demo3.
Tip: if a system contains a Core i7/i5/i3 3xxx series processor, then it uses a 7 Series Chipset.
Required: For proper operation with Intel 7 Series chipsets, the Demo3 needs to be running E.106 (boot firmware), E.20B (firmware), 26 (FPGA), or later. Use the HardwareUpdate Tool to check the current firmware loaded on the Demo3 and update the Demo3 if necessary. Note that newest available version will be displayed on the next dialog as each item is selected, and it may not match the versions listed here.

Ex. HardwareUpdate Tool listing Demo3 boot firmware, firmware and FPGA versions.

NEC/Renesas Electronics

(http://www.renesas.com/products/soc/usb_assp/index.jsp)
One of the initial USB 3.0 implementers on the market was NEC, after a merger this technology was marketed under the Renesas branding. Typically older drivers and software will reference the NEC name, while newer releases reference Renesas.
NEC/Renesas have had roughly a 1-1.5 year head start over every other manufacturer, so their solutions are most commonly available (although this will change over time as support moves to the chipset). As such, they have had the most development and maturity. Due to these stability factors, the bulk of Demo3 testing has been conducted with NEC/Renesas based USB 3.0 host adapters. There are 3 generations of NEC/Renesas parts:

μPD720200
μPD720200A
μPD720201 & μPD720202

These are recommended for use with the Demo3.
NEC/Renesas does not produce their own solution; they supply their USB 3.0 part to 3^rd party motherboard and add-in adapter vendors. Most vendors just copy the reference design, so all the add-in adapters will appear approximately the same and are able to use a common driver. There is no one solution better than another and this allows flexibility in purchasing. Some known NEC/Renesas based add-in adapter models for reference (in no way comprehensive):

Brand	Model	Notes
Aluratek	AUPC100F	PCIe adapter
Buffalo	IFC-PCIE2U3	PCIe adapter
Inland	HOST Adapter Card (PCB reads "AC921_09691_3C"	PCIe adapter
Iomega	HBU-33NC	PCIe adapter
Iomega	USB 3.0 ExpressCard Adapter	ExpressCard adapter
LaCie	USB 3.0 PCI Express Card	PCIe adapter
LaCie	USB 3.0 ExpressCard34 For Laptop	ExpressCard adapter
Pluggable	PCIE-USB3-SP	PCIe adapter

VIA Labs, Inc.

External hub and PCIe adapter card solutions using the VIA VL800 part have been tested in-house with the Demo3.
The VL800 is recommended for use with the Demo3.

Others

Nvidia, Texas Instruments, etc. are also known to be working on or have released USB 3.0 host controller solutions. Demo3 has not yet been tested with any of these.

USB 3.0 Chip Identification

There are various techniques than can be utilized to determine what USB 3.0 chip is used on a system. The Windows Device Manager may provide some clues if a manufacturer does not specify and you have access to the system. At the bottom of the Device Manager expand the Universal Serial Bus controllers section:

Example from a Windows7 desktop machine, entries showing NEC/Renesas controller (in this particular case, built into the motherboard):

Example from a Windows 7 laptop, entries showing USB support from the Intel 7 Series chipset. The first two entries pertain to USB 2.0 portion, while last two entries pertain to the USB 3.0 portion:

Alternatively, a visual inspection can confirm the USB 3.0 part. This will be simpler with add-in adapter cards and motherboard based solutions. Integrated laptop solutions will require disassembly.
Example of typical NEC/Renesas based PCIe adapter:

Close-up of 1^st generation NEC/Renesas parts (µPD720200):

Questions and Comments

Please contact Email DEMO_SW@onsemi.com.

Browser not supported